7 Steps To Create An Awesome Customer Experience
Customer service isn’t just a concept, it’s a process. It’s the specific things that you do to ensure an exceptional customer experience for every prospect who logs on to your website or walks into your dealership. And for most customers, that experience begins long before they walk onto your lot. Here are some best practices you can implement immediately to ensure an exceptional experience for your customers. We encourage you to share these with your entire staff.