Appointment Setter

Louisville, KY


  • Cold call people using a given phone directory to introduce products and set appointments
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product features, prices, etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information


  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
  • High school diploma; BSc/BA is a plus
  • Available to work in our Louisville, KY Headquarters


Competitive Hourly Wage + UNCAPPED Performance Bonus structure.


Learn from the best in the business and from people who care about your success.


Rated #9 Best Places to Work in Louisville by Zippia. An energetic and professional environment with fun company-sponsored events throughout the year.

More info about J&L Marketing:

J&L Marketing is a leading agency for digital and direct marketing campaigns for businesses that sell to consumers in competitive markets such as automotive, home services, food & beverage, and beyond. We create online tools, digital campaigns, and events to help our clients out-smart and out-market their competitors – not out-spend them. For over 30 years we have earned a world-class reputation for delivering results with brands such as BMW, Mercedes-Benz, Chrysler USA, Shell Oil, Fastline, Melinda’s Hot Sauce, Tom Drexler Plumbing, Penske, and many more!

Job Type: Part-time

Pay: $15.00 – $20.00 per hour


  • Monday to Friday

Ability to commute/relocate:

  • Louisville, KY 40220: Reliably commute or planning to relocate before starting work (Preferred)


  • customer service: 2 years (Preferred)
  • appointment setting: 1 year (Required)

Work Location: One location

J&L Marketing is

An Equal Opportunity Employer

J&L Marketing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, J&L Marketing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training 

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